One Stop Shopping for all your property needs
With APEM you get one contact point providing quick cost-effective services. Bonded and insured professionals saving you time and money. APEM has its own highly trained service providers along with a network of experienced professionals to offer operational and maintenance solutions to property managers. Frequent communication and customer follow up is a key element of our Quality Management System. We make it easy to communicate with us, using log books, mobile e-mail, two-way radios, Pagers and cell phones carried by every APEM member. An account manager is just a call away and always immediately available to handle your service requests. Another effective way for our customers to have a voice is through our Customer Satisfaction Survey, which we use to measure your quality perceptions of our work. By tracking service responses, we can implement preventive/pro-active measures to further enhance our performance. Our day and night supervisors and forepersons conduct quality service inspections both unannounced and scheduled. Potential deficiencies are reviewed with the staff onsite and corrected immediately. Supervisors and forepersons also facilitate recurring supplemental training to help employees maintain service quality, gain knowledge of advances in service technologies and equipment, and prevent accidents through safe workplace practices.